CasesDaily
All open roles

Remote — LATAM preferred, open worldwide · Full time · PST hours

Intake Coordinator

As an intake coordinator you are the first voice a potential personal-injury claimant hears. You handle high-volume inbound leads, qualify motor-vehicle-accident cases, and follow up relentlessly until a lead converts or drops. This is not a sit-and-wait role — we want someone who picks up the phone fast, chases every lead, and closes.

Apply on the intake application

Where our team is

We are specifically looking for candidates based in Latin America — Argentina, Colombia, and the broader LATAM region. Our team already operates across these timezones and we have had great success with talent from the region. We are also open to applicants worldwide.

What we provide

  • •Full training on our intake process, scripts, and CRM — you are joining an existing team, not figuring it out alone.
  • •Direct support from leadership. We are hands-on and invested in your success.
  • •Resources and tools to help you convert, not just a phone number and good luck.
  • •Ground-floor spot at a company scaling fast — more roles open soon, and high performers get first access.

What you'd do

  • •Call and qualify inbound motor-vehicle-accident and personal-injury leads.
  • •Follow a proven intake script — while being sharp enough to know when to adapt.
  • •Chase down leads who do not pick up: calls, texts, follow-ups until they convert or drop.
  • •Log everything accurately in the CRM, and screen for case viability — accident details, injury severity, treatment, statute of limitations, existing representation.
  • •Filter out unqualified leads before they reach our law-firm clients. You are the quality-control layer.
  • •Hold compliance on every interaction — TCPA, SB37, documented consent. PST hours, 40+ hrs/week.

What it pays

  • •$5–$6/hour base rate, or more based on experience.
  • •$20 commission per signed case — uncapped.
  • •As campaigns ramp, top performers realistically sign 5–10+ cases a week — an extra $400–$800+/month on top of base, and it grows as we scale.
  • •Weekly pay, every week.

What we're looking for

  • •Law firm or legal intake experience strongly preferred — if you have qualified PI leads before, you are already ahead.
  • •Excellent spoken English; Spanish is a huge plus. You are the first voice our leads hear.
  • •You build rapport quickly, ask the right questions, and keep the energy up dial after dial.
  • •Self-motivated and detail-oriented — sloppy data entry or a missed qualifying criterion is not an option.
  • •Reliable internet and a quiet workspace for calls. CRM experience (GoHighLevel, Salesforce, HubSpot) is a bonus.

Apply

The intake application includes a short voice sample so we can hear how you sound on the phone. Take the time to do it well and you will stand out.

Apply on the intake application